Transitioned from a SaaS product to an AI-native platform, prioritizing high-quality recurring subscription revenue over one-time service fees.

Implemented an AI-driven cost structure leveraging Google Cloud and Gemini to automate manual engineering, sales, and marketing processes.

Developed the BOND and CORTEX orchestration layers to replace fragmented legacy workplace tools with autonomous workflows and real-time spatial intelligence.

Secured a landmark provisional patent for Agentic AI, establishing a defensive moat around the integration of enterprise data and physical campus environments.

Capitalized on a market shift where Fortune 500 enterprises now mandate 3-year AI roadmaps and conversational agents in procurement RFPs.

Achieved best-in-class gross margins of 87% through disciplined cloud cost management and platform delivery efficiencies.

Anticipates double-digit growth in 2026 driven by the launch of CXAI 2.0 in June, featuring zero-touch campus deployment and full web parity.

Projects significant pipeline conversion from over 20 large enterprise prospects currently in the pilot or contracting phase.

Leverages the TouchSource partnership to access 11,000 digital directory deployments, expanding the addressable market into healthcare and retail verticals.

Maintains a cash runway of approximately six quarters, providing sufficient liquidity to execute the transition to an agentic-first model.

Focuses on meeting NASDAQ listing requirements through organic growth and valuation recovery prior to the September deadline.

Recorded a non-cash goodwill impairment charge of $2.1 million, which served as the primary driver for the year-over-year increase in operating expenses.

Experienced a $7.7 million non-cash swing in adjusted EBITDA due to mark-to-market accounting on derivative liabilities related to convertible notes.

Deliberately exited non-core contracts and low-margin professional services, resulting in a 36% decline in total revenue but improving underlying business health.

Received a NASDAQ delisting notice regarding bid price requirements, with an extension granted until September to regain compliance.

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Management confirmed they meet all listing requirements except for bid price and expect to be compliant well before the September deadline.

The strategy for compliance relies on demonstrating growth and momentum from new AI platform wins to address what management views as severe undervaluation.

CXAI distinguishes itself by offering a vertically integrated solution for physical campus environments rather than generic horizontal AI tools.

The platform emphasizes enterprise-grade security and privacy, which management identifies as a critical requirement for their large financial sector clients.

New enterprise deals are typically 3-year commitments, often starting with a baseline of a few hundred thousand dollars before scaling.

Management highlighted significant upsell potential in specific modules, noting that an events module could potentially generate more revenue than core employee engagement for certain clients.

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